Writing reviews on Facebook is one of the simplest ways you can share your experience with a company and help others make informed decisions. Whether you just had a fantastic meal at a restaurant or had wonderful service at a local store, there is an opportunity to share your experience through a Facebook review. This guide will offer all the necessary details when you want to leave a review on Facebook.
Table of Contents
Why Leave Reviews on Facebook?
Let’s understand first why Facebook reviews are important. When you leave a review, you help businesses and other consumers. Your honest review can help businesses improve their service, and also help future customers make better decisions.
Additionally, Facebook reviews are posted front and center on business pages, so they are visible to anyone searching for that business.
Getting Started: What You Need
Before leaving a review, you’ll need a few simple things. Most important, you’ll need an active Facebook account. If you don’t have one yet, simply create an account by visiting Facebook.com and going through the sign-up process. Once your account is created, make sure you are logged into the account before proceeding to leave any reviews.
Finding the Business Page
The next step is to find the business you want to review. There are several ways to find a business page on Facebook. You can use the search bar at the top of your Facebook homepage and type in the name of the business. Or, if you were at the business recently, you can probably find it in your location history or check-ins.
When you are searching for the business, be sure to select the correct business page. Sometimes there are businesses with similar names, so check the address and other details to make sure you are on the correct page.
How to Leave a Review on Desktop
It’s simple and quick to leave a review on your computer. Below, let’s go through it step by step using the browser on your desktop or laptop:
Step 1- Review Section
Once you are on the business page, navigate; you will see the Reviews tab on the left side of the page. This will usually be located in the main business information. Open the Reviews tab.
Step 2- Click Write a Review
Once you are on Reviews, there should be a button that says “Write a Review” or “Recommend.” Click the button that says “Write a Review.”
Step 3 – Rate Your Experience
Facebook asked three questions in the simple recommendation system. First, did you recommend the page? The best and simplest answer is “Yes” or “No.” If you had a positive experience, answer “Yes,” if you did not, answer “No.” These answers alone begin the building blocks of your review!
Step 4- Write Your Review
Now this is the best part of writing your review! You will compose the writing of your review in the provided text box. Be specific when explaining your experience to include and sharing what you liked and did not like. Include details and mention customer service, the quality of products, cleanliness, or any items that come to mind when you think about your experience.
Step 5- Add Photos (optional)
If you have pictures from your visit, you can add them as well! Pictures serve to illustrate your review, making it more helpful and engaging to users. Click the picture icon to add and upload your pictures.
Step 6- Publish
Once you’re satisfied with your review, simply click the “Post” or “Publish” button to publish on the business page.
How to Leave a Review on Mobile
The procedure is a little different on mobile devices, but just as simple.
Using The Facebook App
Open the app on your phone and then search for the business you wish to review. Once you have located their page, scroll down until you see the Reviews section and tap “Write a Review”. After tha,t follow the steps you took on your computer.
Using Your Mobile Browser
If you prefer to use your phone’s web browser, feel free to go to Facebook.com and then follow the instructions listed above. Your browsing experience on mobile will essentially be the same as on desktop.
Tips for Writing Great Reviews
Writing a quality review takes some consideration. Here are some tips to improve the value of your reviews:
Start with the key information first. State whether you would recommend the business and explain why. You can then provide supporting evidence of your experience. For example, instead of saying “the food was great,” try “the pasta was cooked perfectly and the sauce was tasty.”
Be fair and balanced with your comments. If there was something that went wrong, share what happened, but also take a moment to share how the staff attempted to remedy the situation. This captures a complete experience in order to help the reader decide.
Keep your review based on your own personal experience and not make broad statements about the business. This helps to keep your review more credible.
What to Do After Posting Your Review
Once you have published your review, it will be visible on the business page to other users. In some cases, the business owner may respond to your review, and you may also receive a notification if they respond to yours. You have the option to go back and edit or delete your review at any time.
Final Thoughts
Leaving reviews on Facebook is an easy but impactful method for sharing your experience with others. Whether you’re leaving a positive review for great service, or you’re offering constructive feedback, your reviews assist in creating a more informed community. Just be sure your reviews are written in an honest, specific, and respectful manner.
By following this guide, you should be able to leave reviews on Facebook with ease and become an active part of the online community. Your voice counts, and your reviews can be impactful to businesses, other customers, buyers and sellers, either locally or on Facebook Marketplace.